Refund and Replacement Policy for playlist-iptv.com
Commitment to Service
At playlist-iptv.com, our primary goal is to ensure you have a seamless and high-quality viewing experience. We stand behind the stability and performance of our service and offer dedicated support to resolve any issues you may encounter.
No Refund Policy
Due to the digital nature of our service and the resources required to set up and maintain a stable IPTV connection for each customer, we adhere to a strict no-refund policy after the product (IPTV subscription/server access) has been purchased and delivered. All sales are final.
Our Replacement Guarantee (Problem Resolution)
If you experience technical issues that our specialized support team cannot resolve, we will not issue a refund, but we will solve the problem by replacing your product.
- Dedicated Customer Support: Our support team is available to assist you with any connection, setup, or streaming issues. We ask that you contact our support team first to allow us a reasonable opportunity to diagnose and fix the problem.
- Server Replacement: If a persistent issue is found to be related to the specific server or connection originally provided to you and cannot be fixed, we will replace your current server access/product with a new, working server at no additional cost to you. This ensures your service continues uninterrupted.
Free 24-Hour Test Period
To ensure you are fully satisfied with our service before committing, we offer a free 24-hour test period before any payment is made.
- We strongly encourage all prospective customers to utilize this test period to check the compatibility, stability, and content of our service on your specific devices and internet connection.
- By making a purchase after completing the free trial, you acknowledge that the service meets your requirements and accept this No Refund Policy.
